FAQ

Do You Press Records? 

No. Our records are “recorded” in real-time. We call it lathe-cutting. This technique is in fact used till this day to produce the master record for pressing plants.   Lathe cutting has been very popular back in the day (1950’s, 1960’s etc.)  with musicians and record labels searching for limited runs etc.  We cut music (every sound possible) on special formula plastic records using custom made machine with a diamond stylus.  As mentioned before, audio is being cut real-time onto a record, that’s why it’s possible to do even 1!.  

Are your records lacquers? 

No. These are made from a special formula of PVC and they are as durable as the pressed record. Lacquers degrade fast. This is not the case here!

How is the sound quality? 

It all depends on the source files. When the source files are clean and dynamic, the vinyl will sound superb. If the source file is a track ripped from your very old cassette tape demo, it will sound exactly like it but amplified! Please, do not expect miracles.

Generally, Quality of sound is easily comparable to a regular pressed record. Some Lathe cuts can actually sound even better. It all comes down to the mastering of the source material and skill of the operator. Some genres may transfer better than others. Even with pressed records, there are the ones that sound terrible and ones that sound absolutely stunning. The same principle applies here. We are doing a vinyl mastering with every order to cut your music with the best possible quality.  Every track is recorded in true stereo. Thanks to diamond cutting, the grooves are deep, so is the sound. Lathe cuts can sound clear, clean with full-spectrum and fat bass.  Just check the audio examples and judge yourself (New examples after our new serious upgrades coming soon!). We love the sound!   

What if my mix is REALLY bad? 

We will honestly write you that (Please, do not bash us). It’s nothing to be mad about. We are here to help out. We will give you friendly tips how to improve your sound. You can also order Audio Mastering with Phonocats. We will make sure to cut your music on a record with the best possible result.  

What should I avoid? 

You should avoid limiting, clipping, over compressing and squashing dynamics of your tracks. You may pre-master your files but DO NOT limit the tracks and DO NOT make them loud.  A good practice is to take OFF the compression from the 2Buss. Leaving headroom and dynamics is the key here. Tracks should be peaking at -6db at most.  The crucial part is the phase! Vinyl does not like extreme wideness and crazy widening effects. If the music is out of phase we will have to narrow the stereo image. Try to avoid MP3’s or other compressed formats too (sometimes not possible. we know! Just ask us about your track before ordering if any doubts) . Mp3’s if compressed in Highest Quality can sound very good too, but a lossless WAV or FLAC file is the way of the cats. 

I am a DJ. Can I scratch the records? 

YES, YOU CAN! Like we mentioned before. Grooves are deep enough to scratch.  Music is cut! Not embossed! There is a massive difference.  We are using the same technique master lacquers records are being made with.  45 RPM is also possible! (For all you 4/4 legends in need of the loudest cut). Records run stable, they do not flutter , so they are easy to mix too.  S

What are the recommended running times? 

They are displayed on product pages. You can configure your record.

Can they be played on a cheap turntable? 

Yes, they can. We are checking every record on a regular Technics QD33 turntable with Audio Technica AT81 CP T4P Cartridge (conical stylus) and on a Audio Technica Entry level AT LP60 Turntable. Why? Because its the cheapest we could find! All of our Audio Examples are ripped using this setup! So if you love the sound from such a basic gear, just imagine how will it sound on a better one;] 

How can I clean them? 

Just use a slightly damp microfibre cloth and clean them in a circular motion along the grooves. Do not use those chemicals for cleaning pressed records or cleaning machines! This will destroy the Lathe Cut Record.  

Can I get a discount? 

Yes. We offer bulk discounts. They apply automatically from the cart and they are hefty;D 

What if I need more than 50 records? 

Be sure to contact us before ordering 

What is included in the order? 

Vinyl mastering, cutting, white labels, black or white poly-lined inner, black or white cardboard outer jacket with a hole and plastic over-bag.  Other customisation options available from the configurator.

Do you offer label printing? 

Yes, we can print labels using a desktop printer or we can order them from 3rd party printers we work with.  You can add that while configuring your order

Do you offer printed jackets? 

Yes! You can add them in while configuring your record.

Do you have templates for printing? 

YES. Download HERE

Do you offer worldwide shipment? 

Yes! We ship with Irish post in most cases. We also Use various courier services due tu current COVID-19 Pandemic. Prices depend on the weight. We highly recommend the registered post or courier service. Only then we can provide the Tracking Number and insure the packages in case of damage or loss. Basic shipment does not give us the tracking number and in case it’s lost or damaged we won’t take any responsibility.  Options and pricing are displayed in the cart. You must input your address first. Shipping cost includes the handling fee. Every record is sealed tight into proper packaging

What are the waiting times? 

Usually up to 10 days + shipment if we have everything in stock and we are not crazy busy. This period might be longer depending on the number of orders. We process orders sequentially! If you need your record SUPER FAST, contact us as soon as possible. When ordering jackets or labels, the waiting time is dependant from the printers (but we order them ASAP).  Some records are also on the backorder (Status is displayed on the product page). We might have run out of records and they need to be reordered from the supplier or we do not have enough for your order in stock. In such a case, the order will take longer and we will notify you! Due to Covid supplies are a bit slower too, so be sure to write us before bigger order!

Is your checkout secure? 

Yes! We use Paypal and Stripe for our checkouts. Our site is encrypted with the highest version of SSL. Your data is secure. We do not collect your card details!

Ok, I am ready, what are the next steps? 

Pick the size of the record. Configure it in our super handy configurator (Length, colour, labels, Jackets). Pick the desired amount of everything from the cart (Enjoy the automatic discounts!).  Place and Pay for the order. 

Send us the files (Audio, Artworks) using our MEGADROP FOLDER. We do not accept other links. Please, under no condition send us files directly to our inbox. We highly recommend preparing the files prior to placing the order to ensure smooth production. There is a very easy tutorial how to upload files our way on right HERE

You will receive confirmation (check the SPAM!) of your purchase and shipment.  Let us know when the record arrives.  In case of questions, individual orders or bigger runs, do not hesitate to contact us using our contact form. We are always happy to provide the status of the order!

Can I mix and match records for the discount?

Simple answer is YES! You can mix and match everything!

Example: You can order 4x 12″ + 5x 10″ + 1x 7″ and you will get 30% discount for ordering 10 records.

NOTE: Your order might take longer when mixing records. It all depends on the availability of blanks or production of printed parts etc. We will notify you if such a situation occurs.